FAQ - Fearless Wallet

Are all Polkadot and Kusama Crowdloans supported in Fearless Wallet? What about referrals?
All Polkadot and Kusama crowdloans that use default flows are already supported in Fearless Wallet. However, some projects introduce custom flows (eg. Moonbeam, or referrals program) and not all of these custom flows are supported. For more information, ask in the official Telegram group of Fearless Wallet​
What is the minimum amount I can contribute to a Crowdloan?
The minimum amounts are set at 5 DOT for the Polkadot crowdloans and 0.1 KSM for Kusama crowdloans. Some teams may also choose to set their own minimum contribution required for receiving rewards. 
Setting a maximum contribution amount allows teams to place a cap on the rewards that they are willing to offer crowdloan contributors, and may differ from the hard cap set by either Polkadot or Kusama on the blockchain.
Can I contribute staked or locked $KSM/$DOT to a Crowdloan?
No, it is only possible to contribute tokens that are transferable and not locked in any way.
According to the Polkadot Wiki: "Tokens used to participate must be transferable — that is, not locked for any reason, including staking, vesting, and governance — because they will be moved into a module-controlled account that was generated uniquely for this campaign." 
When will I get the contributed $DOT/$KSM back from the Crowdloan?
If the project you contributed to wins, your DOT/KSM will be locked for up to 24 months/48 weeks respectively (please confirm the slot duration with the project specifically, as they will be the ones to define the duration). 
If the contributed project loses, your DOT/KSM will be returned at the end of the next era after the auction batch has ended.
I have participated in a Crowdloan, but I cannot see my reward tokens, where are they? 
If the crowdloan project you contributed to wins, your DOT/KSM will be locked for up to 24 months/48 weeks respectively (please confirm the slot duration with the project you contributed, as they will define the duration). Your rewards will be transferred to you by the project themselves. It usually takes some time for the winning project to distribute rewards. You should contact the project to inquire about any specific distribution dates for rewards, or you can check whether the tokens have been distributed on the sub.id website, using your address. 
Please note that sometimes projects will ask you to claim your rewards first. If you're facing issues, please join official Telegram group of Fearless Wallet.
When will new tokens be compatible with Fearless Wallet?
The Fearless Wallet team is working on adding new Parachain and Substrate-based tokens to the app.
You can ask about a specific token in the official Telegram group of Fearless Wallet.
What Is the minimum amount to stake?
The minimum staking amount is currently set at 10 DOT for Polkadot and 0.1 KSM for Kusama. The minimum amount for staking is determined by the Polkadot and Kusama networks and might be modified in the future, Fearless Wallet has no influence over these quantities.  
Why is my stake inactive?
Your stake is inactive because the Validators have reached the maximum amount of nominators allowed. Validators can only payout 256 nominators per era. If a validator has more than 256 nominators, it is considered "oversubscribed", and therefore, only the top 256 staked nominators (ranked by the quantity staked) are paid rewards. In other words, if a validator is oversubscribed and you are stake number 257 or higher, you will not receive any staking rewards. The Polkadot team is working on this limitation. The only solution that we can recommend is to select a different validator who is not oversubscribed
How can I see my Mnemonic Phrase in Fearless Wallet?
To see your mnemonic phrase in Fearless Wallet go to Settings -> Wallets -> "circled i" -> Three dots next to correct Network -> Export Account -> Mnemonic passphrase and write down the 12 words somewhere safe and private. Never share it with anyone! 
How do I switch nodes?
If you're experiencing any kind of connection issues, the first thing we'd recommend you to do is Switching Nodes. In order to switch the node to another one, please follow the steps in this tutorial​
Is Fearless Wallet safe?
Fearless Wallet is open-sourced, non-custodial, and decentralized. 
No other application on your mobile has access to Fearless Wallet during the creation of an account. If your device was compromised, your mnemonic will not be liable to be lost.
If your device were to be lost, misplaced, or stolen, the pin acts as a safety net for you to immediately recover your account and open it on a different device to change your credentials and avoid a possible compromise. As your funds are stored on the blockchain, you don’t need to worry about their integrity if your mobile phone is compromised,
You can read more about security here.
What does non-custodial mean?
Non-custodial crypto wallets give you complete control of your keys and therefore your funds.
These kinds of wallets don’t require you to trust a third party, but they require you to trust yourself to keep your keys (seed phrase) and your wallet secure.
In order to keep your funds safe, you have 2 possibilities:
Save and store the seed/mnemonic safely. You'll be asked to save it when you create your wallet, and you can also save it using the pin afterward. If you haven't already saved your seed, follow the first steps of this tutorial to secure your wallet.
Save and store the JSON file safely, along with its related password. You won't be asked to save them when you create a wallet but you can do it afterward. In order to to do that, follow the first steps of this tutorial.
If you end up losing your phone, access to your crypto wallet or forget your pin, you can only recover your funds if you have previously saved your seed/mnemonic or you have the JSON file & password.
An admin has sent me a DM asking for my wallet information, what should I do?
Admins will never DM you! Never share your mnemonic passphrase/seed/Restore JSON with anyone, under any circumstance.
I put my tokens in a random wallet I downloaded, but now I cannot see them, what can I do?
Be careful. There are a lot of scam wallets on the Google Play Store. Once you send your tokens to one of them, you will never be able to get them back. Stay Fearless!
Who is developing Fearless Wallet?
The Fearless Wallet mobile apps are developed by SORAMITSU, with support from the Kusama Treasury. SORAMITSU is a Japanese technology company delivering blockchain-based solutions for enterprises, universities, and governments. From the creation of domestic and cross-border payment systems to the development of a completely decentralized autonomous economy, SORAMITSU's projects and use case studies represent the next generation of fintech.
How can I contribute?
We are conducting public Sprint Reviews on which we present the results and discuss upcoming features with the Kusama Council. We are also collecting feedback and adding all feature requests to the backlog, so feel free to help us with implementation ("Under consideration" column)
Is there any roadmap?
Right now the roadmap is under development, but you will be able to see the updated version of the roadmap shortly.
What is the Kusama Network?
Kusama is a scalable network of specialized blockchains built using Substrate and nearly the same codebase as Polkadot.
Is Kusama a testnet of Polkadot?
No. Kusama is a scalable network of specialized blockchains built using Substrate and has nearly the same codebase as Polkadot.
Nevertheless, Kusama is not Polkadot's testnet but rather a canary Network and this means tokens on Kusama have non-zero value. You can read more here.
Where is the source code for Fearless Wallet?
You can find links to them in the Developer Resources section.
How do I contact the SORAMITSU team?
Please contact us by email: [email protected]